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eBike Maintenance

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The M-Check is a well established set of guidelines for checking a bike prior to starting a ride so it made good sense for us to use it as part of our preparation process. Detailed below is the process we follow to make sure our eBikes are ready before every tour 

Our M-Check Overview

01

Rear Wheel

Wheel is spun to make sure running smoothly with no buckling or snagging and is checked to make sure It is tight & the quick-release lever is secure in the closed position

03

Tyres

Our tyres have inner tubes filled with self repairing slime but after each ride we still double check them to make sure there are no serious defects and air pressure is correct

05

Chain & Gears

Chain is lubricated in 2 places before every ride. We also check that the gears are running smoothly & are properly adjusted

07

Stem & Handlebars

We check that your front wheel & stem do not move independently and are aligned..

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09

Brakes

Front and rear brakes are checked for wear and to make sure they are working properly and are correctly adjusted 

11

Front Wheel

Wheel is spun to make sure running smoothly with no buckling or snagging and is checked to make sure It is tight & the quick-release lever is secure in the closed position

02

Spokes

Spokes are checked to make sure they are of equal tension and not loose. Each one is plucked to ensure the sound from each spoke is the same. They are repaired if needed

04

Saddle

Our saddles feature a "seat dropper" so you can adjust during the ride but we will also check that it is properly anchored and clamped before each ride

06

Pedals

We will spin the pedals to make sure they are turning freely and test that your cranks are on tight, rotate smoothly and don’t creak

08

Headset 

Headsets are checked to see if there is any rocking or clicking and tightened if needed

10

Frame & Suspension

Frame inspected for any cracks or damage. Both front and rear suspension also checked to make sure functioning correctly

12

Battery

Batteries are usually at 100% at the start of your tour and you can view battery usage during your tour. Battery health is constantly monitored to ensure you always have enough power for your tour

Servicing & Repair

Specialists in eBike Maintenance 

In order to keep our own fleet in the best possible condition we have become experts in eBike maintenance and repair and have expanded these services to support our eBike Sales customers. Just like a car we recommend regular servicing to avoid any issues and to keep your eBike in the best possible condition

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Want to Find Out More About Our eBikes?

To ensure we provide a premium experience we have invested in top of the range hybrid eBikes - looking after them makes sure you get the best experience

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